This Cookies Policy explains how eCloud Global (“we,” “our,” “us”) uses cookies and similar technologies on our website [www.ecloudglobal.ae] (“Website”). It should be read alongside our [Privacy Policy], which explains how we handle your personal data.
By continuing to browse or use our Website, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device, remember preferences, and improve your browsing experience.
Cookies may be:
- Session Cookies – temporary files deleted when you close your browser.
- Persistent Cookies – remain on your device until they expire or are deleted.
- First-Party Cookies – placed directly by our Website.
- Third-Party Cookies – placed by external services we use (e.g., Zoho CRM, analytics tools).
2. How We Use Cookies
We use cookies and related technologies for the following purposes:
- Essential Cookies – Necessary for our Website to function properly, such as enabling navigation, security features, and form submissions.
- Performance & Analytics Cookies – Help us understand how visitors use our Website (e.g., pages visited, time spent, error reports) so we can improve functionality. For example, Zoho CRM may set cookies to track form submissions and engagement.
- Functionality Cookies – Remember your preferences (such as language or region) to provide a more personalized experience.
- Marketing Cookies (if used in future) – Track interactions with our services or newsletters to deliver relevant content. We currently do not serve advertising cookies, but this policy covers potential future use if needed.
3. Third-Party Cookies
We may allow trusted third-party providers to place cookies on your device. These include:
- Zoho CRM – Tracks form submissions and engagement to manage client relationships.
- Analytics Tools – May be used to analyze website traffic and performance.
- Cloud Platforms (e.g., Xero, QuickBooks links) – If you interact with integrated platforms through our Website, their cookies may apply.
These third parties may collect information about your browsing activities across websites for their purposes. We recommend reviewing their respective privacy and cookie policies.
4. Managing Cookies
You have the right to control cookies:
- Most browsers allow you to block or delete cookies through settings.
- You can usually configure browsers to notify you when a cookie is set.
- Disabling cookies may affect functionality; for example, forms may not work properly.
For guidance:
- [Google Chrome Help – Manage Cookies]
- [Mozilla Firefox Help – Cookies]
- [Apple Safari Help – Manage Cookies]
- [Microsoft Edge Help – Cookies]
5. Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, law, or our practices. Updates will be posted on this page with a revised effective date.
6. Contact Us
If you have any questions about this Cookies Policy, please contact us:
eCloud Global
Office – C1 – 1F – SF11206
Ajman Free Zone C1 Building
Ajman, UAE
📧 Email: support@ecloudglobal.ae